Santa Got Caught

Privacy

What we keep

  • The photo you upload, and the images and the video we make from it. We remove all metadata (such as location) from the photo when it arrives.
  • The camera you chose: the living room or the front door. For the front door camera, only if you type it: your child's first name. We use it only on the alert card at the start of the video, and we delete it together with your photos. Your browser keeps what you type there until you close the tab or your photo is accepted, so it is still there if you try another photo.
  • If you pay: your email address, your country, the payment method (for example card, Apple Pay or Google Pay) and the country of the card, as the payment provider tells us. We use the email to send your link. We never see or keep your card number.
  • The type of device (phone, tablet or computer), the first language of your browser, and whether you opened the site inside an app such as TikTok, Instagram or Facebook. We do not keep the full browser details.
  • Where you came from: the source tags of the link you used (for example a video), the minutes from your first visit to your upload, and how many previews you made that day before you paid.
  • Which look of the video you saved or downloaded.
  • If you answer it: your answer to "Where did you see us?". The question is optional.

We send promotional email only if you tick "Email me when there is a new camera video." on your video page, and then at most a few times a year. You can stop it at any time: write to [email protected], or reply to any such email. While your video page is online, you can also untick the box there.

We do not keep your IP address. For the daily limit we keep a one-way hash of it, made with a key that changes every day. We delete the hash 2 days after your upload.

Share links and free videos

  • The code you arrived with, if you opened a share link or a partner's link, or typed a code. We keep it on your order, and we pass it to the payment provider with your payment, where DataFast can read it too.
  • Your order's own share code, the code in your share link.
  • Whether your order was paid by card or made with a free video.
  • Free video credits: the gift link, the order that earned one (for a partner's free video, the partner), the friend's order that made it, whether it is open, used or cancelled, the order that used it, when it was made, when it ends and when it was used. For a free video we give ourselves, our short note on why.
  • If you make a free video: the email you give for the link, only if you give one.
  • For partners: the name, the partner code, the private link to their page, whether their link is on, and per sale the amount, whether it is pending, paid or cancelled, the date it is due, the date it was paid and a note if the sale was refunded or disputed after payment. A partner sees their clicks, sales and amounts, never who bought.
  • Clicks on a share link are counted per code and day, with no visitor data.
  • If you add a second video at checkout: that you did, and its price.
  • If you buy more videos on your video page: how many, what you paid and in which currency, the payment's references at the payment provider, whether it is pending, paid, expired or refunded, any card dispute, the DataFast cookie we passed to the payment provider, the email you gave on that payment page (we send the new links to it), a random reference we send with the payment request, and when you bought, paid or were refunded. Each video you buy is kept as a credit like the free ones, with the purchase it came from.
  • If you tick or untick "Email me when there is a new camera video.": your choice and when you made it.

If you open a share link, we set one cookie with its code for 30 days, so that an order you make counts for it. We also keep the code in your browser's local storage, with the time you opened the link, and after the same 30 days we no longer use it. If you open a free video link, we set one cookie with it for 7 days, until you make the video. A share link opens our home page with ?via= and the code at the end of its address, and both our own analytics and DataFast see that address.

Who sees your photo

We send your photo to AI providers to make the image and the video. We do not sell it, and we do not use it to train AI. We never send your child's name to them.

How long we keep it

We delete your photos, images and video within 30 days of your upload. We keep them longer only while a payment dispute is open, and for 30 days after it closes. Photos with no order are deleted after 7 days. We keep the order record for as long as tax and accounting law requires.

What it is

The preview and the video are a keepsake made with AI. They are not a real recording.

Analytics

On the home page and on these pages we count visits with our own analytics and with DataFast. They tell us which pages people open and where they came from. Neither runs on your private video link. Our own analytics sets no cookies. DataFast sets a cookie to tell one visitor from another. When you pay, we pass that DataFast cookie to the payment provider, so DataFast can tell which pages lead to a payment. We set one cookie with the time of your first visit, and on your private link one security cookie for its buttons.

Your choices

To get a copy of your data, or to have it deleted sooner, write to [email protected].

The company responsible for your data (the controller) is ASM Capital Pte. Ltd., Singapore, at [email protected].